After configuring your devices and installing NetVizura EventLog you should verify that:

  1. Devices are exporting syslog and trap messages to the same port that NetVizura EventLog is listening to.

  2. Messages are passing the network firewall and reaching the NetVizura Server

  3. NetVizura Server Ports to which syslog and trap messages are sent is open

 

 

 

 

By default, syslog messages are exported from the devices to port 514, while NetVizura listens on the port 33514 in Linux systems and on the port 514 in Windows systems. If you use Linux systems, you need to (1) redirect syslog messages to the 33514 on NetVizura server, (2) export syslog messages to 33514 from device, or (3) change NetVizura EventLog configuration. Same applies to trap socket port.

On Linux systems ports lower than 1024 can not be used by application, unless the root privileges are given to NetVizura EventLog.

To change NetVizura EventLog configuration go to Settings > EventLog Settings > Configuration and under Service options change the Socket port values.

 

 

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