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There are two possible reasons for not being able to find an OID in the MIB tree: 

  • OID number or name is mistyped
  • MIB containing the OID is not in the application database

Double check the OID number or name first.

If this is OK, then you need to add a MIB containing the OID to the application. Download the MIB (from vendor website for instance) and then add it to the database by going to  Settings > MIB Settings > Modules.

For more info on adding a MIB, go to article Modules Settings.