NetVizura Commercial license is perpetual. Annual update and support for the first year is included in the license price, and for successive years it is 20% of the license price for basic maintenance and support.
After your current support expires, you need to purchase a new support license in order to receive a new license key that allows software update and support extension. For help with payment requests, get in touch with us at sales@netvizura.com.
For the new license key, you should provide us with your Installation Code.
To send us the Installation Code: After we receive the Installation Code, we will send you your license key in one working day. Note that you can apply the license key to your existing installation keeping your configuration and data. To apply your License key: After the new license key is loaded a popup window will appear prompting you to reset NetVizura (log-out and log-in again). When you log-in again, verify that the new license has been applied by checking About or by going to Settings > Control Panel > License. Should you experience any difficulties with application of your licence key, do not hesitate to email us at support@netvizura.com.
