NetVizura provides two types of Commercial licenses: Perpetual and Subscription license. Perpetual license includes unlimited usage and first year maintenance and support, whereas Subscription license includes one year usage, maintenance and support.
In any case, after your current maintenance and support expires you need to purchase a new license key that allows software update and support tickets. For help with payment requests, get in touch with us at sales@netvizura.com.
For the new license key, you should provide us with your Installation Code.
To send us the Installation Code: After we receive the Installation Code, we will send you your license key in one working day. Note that you can apply the license key to your existing installation keeping your configuration and data. To apply your License key: After the new license key is loaded a popup window will appear prompting you to reset NetVizura (log-out and log-in again). When you log-in again, verify that the new license has been applied by checking About or by going to Settings > Control Panel > License. Should you experience any difficulties with application of your licence key, do not hesitate to email us at support@netvizura.com.
