[NetVizura User Guide] All Content FeedConfluence Syndication Feedhttps://confluence.netvizura.comRPC failure error while upgrading to version 5.x > RPC error.jpgJelena Drincictag:confluence.netvizura.com,2009:attachment-183762990-12024-03-27T13:22:35Z2024-03-27T13:22:35Z<div class="feed"> <p>File
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<h2 id="RPCfailureerrorwhileupgradingtoversion5.x-Problem">Problem</h2><p>Once you upgrade your NetVizura to version 5.x, it is possible that you may encounter the RPC failure error messages as presented in the following example:</p><p style="text-align: center;"><span class="confluence-embedded-file-wrapper image-center-wrapper confluence-embedded-manual-size"><img class="confluence-embedded-image confluence-content-image-border image-center" draggable="false" width="600" src="https://confluence.netvizura.com/download/attachments/183762989/RPC%20error.jpg?version=1&modificationDate=1711545755568&api=v2" data-image-src="https://confluence.netvizura.com/download/attachments/183762989/RPC%20error.jpg?version=1&modificationDate=1711545755568&api=v2" data-unresolved-comment-count="0" data-linked-resource-id="183762990" data-linked-resource-version="1" data-linked-resource-type="attachment" data-linked-resource-default-alias="RPC error.jpg" data-base-url="https://confluence.netvizura.com" data-linked-resource-content-type="image/jpeg" data-linked-resource-container-id="183762989" data-linked-resource-container-version="1" alt=""></span></p><h2 id="RPCfailureerrorwhileupgradingtoversion5.x-Cause">Cause</h2><p>In version 5.x we have switched to the new JavaScript framework. </p><h2 id="RPCfailureerrorwhileupgradingtoversion5.x-Solution">Solution</h2><p style="text-align: left;"><span style="color: rgb(23,43,77);">To solve the issue, you should follow through the instructions provided in our upgrade manual, particularly the step: Refresh your browser (Ctrl + F5). Alternatively, you may clear the cache. Any of the suggested solutions will lead to an error-free window. </span></p>
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